INSURANCE AND FINANCIAL
As a service to our patients, we file your insurance claim for you. To do this, we need you to bring your insurance card with you each time you visit the doctor. If you belong to a health plan with which Country Hills Eye Center’s physicians participate, we will follow your plan guidelines in submitting insurance claims for covered services. You are responsible for providing us with current insurance information for an accurate claim submission and obtaining all referrals required by your health plan.
Charges for office visits and surgery are determined by the procedure, tests, and services you receive. Please feel free to ask about any procedure or test before it is performed.
Most insurance companies require that at the time of service we collect all deductibles, co-pays, and all non-covered services (E.g., Refraction, tax, elective procedures, etc.). For your convenience we accept cash, check, or credit card.
We recommend that you take a minute prior to your visit to call your insurance company and verify such issues as:
· Do you have a co-pay and/or deductible?
· Do you have a vision care plan?
· Do you need a referral?
· Is the physician you have an appointment with on your specific insurance plan? (coverage may vary by employer)
We are not primary care physicians; we are considered specialists by insurance plans. It is your responsibility to obtain authorization and/or a referral from your primary care provider prior to the office visit, even when the visit is for an urgent care problem.
Please bring this referral with you or fax it to us at (801) 394-4481 before your appointment, or make sure we have the referral at the time of your visit. Finally, please let us know if your visit is work related so we can complete the appropriate insurance forms.
As the patient, you are responsible for the settlement of your account; please familiarize yourself with your insurance company and their policies and processes.
We are participating providers under Medicare. This means we accept reimbursement set by Medicare for medical services covered by the Medicare program, including surgery. Medicare patients will be responsible only for co-payments, deductibles, and non-covered services. Charges for office visits and surgery are determined by the time spent with the patient and the complexity of the procedure.
ACCEPTED INSURANCE PROGRAMS
Country Hills Eye Center accepts most insurance plans. Below is a partial list of insurance plans accepted at CHEC. (This list does not guarantee payment.)
- Affordable/First Health
- American Family Care (Molina)
- Blue Cross Blue Shield
- Educator’s Mutual
- First Health
- Healthwise/HMO Blue
- Healthy U
- Medicare Part B
- Medical Eye Services
- Railroad Medicare
- Select Access
- Select Care Network
- Superior Vision
- Union Pacific Railroad
- United Health Care
To provide quality care at the most reasonable price, deductibles, co-payments, and the cost of a refraction must be made at the time of service. We accept cash, check, debit card, Visa, MasterCard, American Express, and Discover. We also offer financing options available to you. If you have any further questions or if you require other financial arrangements, please feel free to contact us.
If there are circumstances that affect your ability to pay your bill in full, we will work with you on a case-by-case basis with payment arrangements.
OUR BUSINESS OFFICE WILL ASSIST YOU SHOULD YOU HAVE ANY QUESTIONS, PLEASE CALL (801) 399-0209.